# Onlo Documentation

> Official documentation for setting up, operating, and building with Onlo.

## Start here

- [How Onlo works](https://onlo.ai/docs/guides/get-started/platform-overview): Understand where customer conversations enter, how the AI prepares a response or action, and where your team takes over.
- [Receive your first customer message](https://onlo.ai/docs/guides/get-started/connect-first-channel): Connect one customer channel and prove that a real message reaches Onlo Inbox.
- [Teach Onlo from your knowledge](https://onlo.ai/docs/guides/get-started/add-knowledge): Add one trusted source and wait until Onlo can use it to answer customer questions.
- [Test your AI before customers do](https://onlo.ai/docs/guides/get-started/test-ai): Use realistic questions in Playground to verify answers, uncertainty, and human handoff behavior.
- [Invite teammates to your workspace](https://onlo.ai/docs/guides/get-started/invite-teammates): Invite the people who will answer conversations, review work, and receive human handoffs.
- [Go live with your first support flow](https://onlo.ai/docs/guides/get-started/go-live): Run one final customer-visible conversation and confirm that the AI and your team can complete it safely.

## Use Onlo

- [Get started with Onlo](https://onlo.ai/docs/guides/get-started): Prepare your workspace, teach the AI, connect a customer channel, and test the complete support flow.

## Build with Onlo

- [Mobile SDK](https://onlo.ai/docs/developers/mobile-sdk): Choose your platform, run the maintained example, and complete one real Messenger conversation from phone to Inbox and back. (SDK 0.3.4)
- [Onlo Mobile SDK for Android](https://onlo.ai/docs/developers/mobile-sdk/install/android): Install Onlo, send a real message, identify signed-in customers, and deliver reply notifications in one Android guide. (SDK 0.3.4)
- [Onlo Mobile SDK for iOS](https://onlo.ai/docs/developers/mobile-sdk/install/ios): Install Onlo, send a real message, identify signed-in customers, and deliver reply notifications in one iOS guide. (SDK 0.3.4)
- [Onlo Mobile SDK for React Native](https://onlo.ai/docs/developers/mobile-sdk/install/react-native): Install Onlo, send a real message, identify signed-in customers, and deliver reply notifications in one React Native guide. (SDK 0.3.4)
- [Onlo Mobile SDK for Flutter](https://onlo.ai/docs/developers/mobile-sdk/install/flutter): Install Onlo, send a real message, identify signed-in customers, and deliver reply notifications in one Flutter guide. (SDK 0.3.4)
- [Conversations API](https://onlo.ai/docs/developers/conversations-api): Create a conversation for one of your users from your own backend, receive its durable Onlo id, set conversation attributes, and search that user’s conversations over REST.
- [Conversations API v1 Quick Start](https://onlo.ai/docs/developers/conversations-api/quick-start): Send your first customer conversation to Onlo and find it in Inbox. (API v1)
- [Authentication and API keys](https://onlo.ai/docs/developers/conversations-api/authentication): Create the right key scope, send it correctly, rotate it without downtime, and read each authentication failure.
- [Conversations API reference](https://onlo.ai/docs/developers/conversations-api/reference): Every endpoint, request field, response field, limit, and error code for the Conversations REST API.
- [API security and webhooks](https://onlo.ai/docs/developers/conversations-api/security-webhooks): Lock API access to your infrastructure, read mandatory audit events, receive Onlo events, and verify webhook signatures against the raw request body.
- [Migrating from Intercom](https://onlo.ai/docs/developers/conversations-api/migrate-from-intercom): What carries over from your Intercom integration unchanged, the differences that need code changes, and how to move existing conversation history.

## Alternate formats

- [Complete Markdown corpus](https://onlo.ai/llms-full.txt)
- [Documentation search index](https://onlo.ai/docs/search-index.json)