GUIDE
Getting started with Onlo.
A quick walkthrough of what it takes to go from signup to your first AI-handled conversation.
01
How Onlo works
1 minuteUnderstand where customer conversations enter, how the AI prepares a response or action, and where your team takes over.
02
Connect a channel
5 minutesConnect one customer channel and prove that a real message reaches the Onlo inbox.
03
Add knowledge
5 minutesAdd one trusted source and wait until Onlo can use it to answer customer questions.
04
Test the AI
10 minutesUse realistic questions in the Playground to verify answers, uncertainty, and human handoff behavior.
05
Invite teammates
5 minutesInvite the people who will answer conversations, review work, and receive human handoffs.
06
Go live
10 minutesRun one final customer-visible conversation and confirm that the AI and your team can complete it safely.