Connect your channels
Calls, web chat and WhatsApp enquiries all forward into one inbox.
HOME & LOCAL SERVICES
Never miss another job.
Onlo answers calls and messages for plumbing, HVAC, electrical, cleaning and other local service businesses, and books in callbacks automatically, so every enquiry gets a response the moment it comes in.
Never miss a call · 24/7
Job enquiriesQuotesAppointment bookingOut-of-hours calls
CAPABILITIES
Built for how you work
Quotes requested properly
Enquiries are captured with the details you need to follow up.
Books callbacks
Customers can schedule a callback at a time that works, automatically.
One inbox for every channel
Calls, web chat and WhatsApp enquiries land in the same place.
Routes by job type
Enquiries reach the right person based on the kind of job it is.
Nothing falls through
Every enquiry is logged, so no job request gets missed.
Consistent every time
Every enquiry gets the same instant response, no matter how many come in at once.
GET STARTED
Live in four steps
01
02
Add your business information
Tell Onlo the job types you cover and your callout areas.
03
Connect your booking system
Sync your scheduling tool so a callback becomes a real slot on the calendar.
04
Go live
Every call and message starts getting logged and answered.
FAQS
Questions, answered
Can it quote jobs?+
For the jobs you've priced, it gives an instant estimate. For everything else it collects the details, photos and postcode, so you send one accurate quote instead of playing phone tag.
Can it book jobs into our calendar?+
Yes, once connected, a callback or appointment lands directly in your scheduling tool.
What happens when we're on a job and can't pick up?+
Onlo answers, captures the job details and books the callback, so the lead isn't lost to the next company they ring.