Answer website visitors the moment they ask.
Add an AI chatbot to your website as a chat widget, a Spotlight bar or a support form. Every conversation lands in the same inbox as your calls and messages.
Embed a live chat widget on your website to capture visitor conversations in real time.
A floating composer bar visitors can use to ask a question from anywhere on your site.
A lightweight intake form for your site. Every submission lands in your inbox as a conversation.
Hi there 👋 How can I help you today?
A website that answers back
Answers visitors the moment they ask
Onlo replies in seconds from what you've taught it, takes action where it can, and hands over to your team when a person is needed.
- Chat widget, Spotlight bar or support form
- Answers from what you’ve taught it
- Hands over to your team when a person is needed
The same agent your customers reach by chat and email
Replies in seconds
Visitors get an answer straight away, day or night, not a promise to get back to them.
Answers from your business
Onlo answers from your website, files and FAQs, so replies are accurate to you.
Hands over to your team
Anyone on your team can take over a chat and reply themselves.
Lands in the same inbox
Web chats, Spotlight questions and form submissions sit alongside calls, WhatsApp and email.
Matches your brand
Set the name, icon, welcome message and launcher text, and see changes live before they go out.
Live in minutes
Copy one snippet onto your site and Onlo starts answering.
Questions, answered
Do I need a developer to add it?+
No. You copy one snippet onto your site and Onlo starts answering. The support form and Spotlight are added the same way.
What's the difference between the chat widget, Spotlight and the support form?+
The chat widget sits in the corner of every page for live conversations. Spotlight is a floating bar visitors use to ask a question from anywhere on your site. The support form is a short form, and each submission arrives as a conversation.
Can my team step in?+
Yes. Anyone on your team can take over a chat and reply themselves, and hand it back to Onlo when they're done.
Where do website conversations go?+
Into the same inbox as your calls, WhatsApp and email, so every customer conversation is in one place.
Can I make it look like my brand?+
Yes. You set the name, icon, welcome message and launcher text, and see each change in a live preview.
AI customer service for every business.
Answer every customer, on every channel, day or night.