PROPERTY & REAL ESTATE

Answer tenants without picking up the phone.

Onlo answers tenant enquiries, logs maintenance requests and helps prospective renters with leasing questions, so nothing sits unanswered overnight or over a weekend.

Maintenance logged · 24/7
Tenant enquiriesMaintenance requestsViewingsLeasing questions
CAPABILITIES

Built for how you work

Maintenance requests logged

Repair requests are captured with details and photos, then routed automatically.

Leasing questions answered

Availability, pricing and application questions answered from your listings.

Tenant enquiries covered

Rent, move-in dates and building policies answered without a call to the office.

Routes to the right team

Maintenance, leasing and billing enquiries reach the right person automatically.

Always available

Tenants get answers nights and weekends, not just office hours.

One inbox for every property

Calls, chat and email enquiries across all your properties in one place.

GET STARTED

Live in four steps

01

Connect your channels

Phone, email and web chat enquiries all forward into one inbox.

02

Add your business information

Add unit details, availability and policies for each property.

03

Connect your systems

Sync your property software so every answer reflects live availability.

04

Go live

Tenant and prospect enquiries start getting answered the same day.

FAQS

Questions, answered

Can tenants report a problem through it?+

Maintenance requests are captured with the details and photos, then routed to the right contractor or manager without a phone call.

Can it answer prospective tenants' questions?+

Yes, availability, pricing and application questions are answered from your current listings.

Does it work across more than one property?+

Yes, details for each property are kept separate so answers stay accurate to the right building.

Let Onlo take it from here.

Run customer service from your phone

Download the Onlo app and never miss a customer, even on the go.

AI Customer Service for Property Management | Onlo